Frequently Asked Questions
Q: I have never ordered a web site before, where do I start?
A: I will discuss your ideas and requirements and explain the process.
Q. What kind of information will you need from me?
A. Any marketing and advertising materials, text and photos.
Q. How do I send you pictures?
A. You can post, email or send pictures on a disk. Please label the pictures clearlyindicating which page of your website they are to go on.
Q. How do I send the text?
A. The quickest way to get text onto your website is if it is emailed or sent to us on a disk/CD.You can also post it in printed form. As with pictures, text should be clearly labelled with page 1, page 2, etc or with the title of the relevant page -e.g. 'About Us'.
Q. How do I pay?
A. I require a deposit of £100 for Websites. Work charged by the hour will be invoiced. You can pay by cash, cheque or online banking. Cheques to be made payable to ' Claudine Ridley'
Q. Why do you need a deposit?
A. To obtain your domain and hosting services which I have to pay for before proceeding with designing your website.
Q. What Happens Then?
A. Once I have your information I will begin your website.
I usually have a draft design ready for your approval within 7/14days. If you are happy with the draft I will then create your website in the same style.
Q. How long does the process take?
A. It really depends on the complexity of your site and how quick I receive all the materials. It could be 21- 31 days. Once I receive the final payment the site becomes live.